Terms and conditions

  1. This Promotion is open to residents of the United Kingdom and the Republic of Ireland aged 18 or over, excluding employees of the Promoter and anyone professionally associated with this Promotion, including those professionally associated with the Prize brands or the Promoter’s supply chain. 
  2. Purchase is necessary. Internet access and a valid email address are required.
  3. Entry & Claim Period: Purchase a promotional product (see clause 7 for a list of promotional packs) between 00:01 BST on the 1st April 2020 and 23:59 BST on the 26th June 2020 inclusive. If you are a winner, you can claim your Prize within the same period.
  4. To Enter: Purchase a promotional pack of Percol Coffee [see clause 7 for a list of promotional packs]. A total of 201 winning tickets will be fairly and randomly distributed amongst promotional packs of Percol Coffee Bags under the supervision of an independent promotional verification service. If you find a winning ticket, you will be required to retain your winning ticket with the unique code as this may be required for validation and in order for the winner to receive the Prize.
  5. All winning packs have been made available to be won in a fair and random process.
  6. Promotional packs:
    1. Percol Americano Coffee Bags
    2. Percol Colombian Coffee Bags
    3. Percol Espresso Coffee Bags
  7. Maximum of 1 Prize per household.
  8. The Prizes: The following Prizes are available to be won:
    1. 1 x Raleigh Motus Electric Bike (£1,650 RRP) from Evans Cycles. The winner will be able to choose from ONE of the following models:
      1. Raleigh Motus Cross Bar 2020 Electric Hybrid Bike
      2. Raleigh Motus Step Through 2020 Electric Hybrid Bike
      3. Raleigh Motus Lowstep 2020 Electric Hybrid Bike
    2. 2 x 2-night stay at River Cottage Farmhouse for the winner and one guest, including breakfast (£260 – £580 RRP) from River Cottage
    3. 1x UK cycling tour voucher (£150 RRP) from Pannier.cc
    4. 197 x rCUP/Circular&Co. 12oz Cups (£12.00 RRP).
  9. Certain parts of the prize may require particular levels of health or fitness. Entrants should ensure that they are capable of meeting the required standards.
  10. Further Prize Details and Conditions:
    1. The Raleigh Motus Electric Bike winner will be able to choose ONE of the above detailed models. All models are subject to availability.
    2. The 2 x 2-night stay at River Cottage Farmhouse for 2 Prizes are based on either master, double or twin room. Subject to availability and at the Promoters discretion.
    3. The River Cottage Farmhouse winners’ guests’ must be above 12 years of age. Guests below the age of 18 must provide written parental consent to travel unless accompanied by a parent or guardian.
    4. The River Cottage Farmhouse prizes include breakfast. No travel is included.
    5. For the avoidance of doubt, the 2 x 2-night stay at River Cottage Farmhouse for 2 Prizes do not include travel/transportation, accommodation, food, beverages, souvenirs, gratuities, car parking charges, excess baggage, additional excursions and attractions or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
    6. The winner is responsible for the behaviour of themselves and their guests whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guests from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guests act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the event/venue.
    7. You and your guest must abide by any relevant terms and conditions set by the venue/s which form part of your prize. It is your responsibility to ensure that you take care when moving around the event/venue.
    8. The River Cottage Farmhouse stay must be booked within 6 months of Prize acceptance (subject to availability). At least 6 weeks’ advance notice of preferred date of stay must be given. The prize cannot be taken during the excluded dates listed below. Stays may not be booked for the following dates: Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in the UK (“Excluded Dates”).
    9. A valid credit or debit card will be required to check in to your room and will be used to guarantee any incidentals such as in- room calls or services.
    10. The winner is solely responsible for any additional charges incurred at the River Cottage Farmhouse during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.
    11. The winner must inform the Promoter of any wheelchair or any similar access needs.
    12. Winners will not receive any refund if the full £150 gift voucher is not used.
    13. The Pannier.cc UK cycling tour voucher is valid for UK-based adventure cycling tours, listed and operated by Pannier.cc.
    14. The Promoter is not liable for third party products and the prizes are subject to the prize manufacturer’s terms and conditions.
    15. Frequently asked questions for the rCUP Prizes can be found at: https://www.rcup.co.uk/faq
  11. Prize Claiming: If you find a winning ticket, you will be required to follow the instructions on the winning ticket and go to www.goldencoffeebag.percol.co.uk and enter the 10 digit unique code found on the winning ticket and provide your full name, address, telephone number and email address by the end of the Claim Period. Any claims received that do not meet these requirements or are received after the Claim Period, will be void and invalid. Pack codes are case-sensitive and must be entered exactly as shown.
  12. Once eligibility of the prize is confirmed and the prize is accepted, if you are a winner, you will be notified within 14 days of acceptance of the Prize to arrange delivery/fulfilment of the Prize. In the unlikely event that a Prize doesn’t arrive within 28 days of Prize Acceptance, you will have a further 28 days to inform the Promoter by emailing hello@percol.co.uk. In the event that a winner does not inform the Promoter within this time frame, the Promoter will reserve the right to not reissue the prize or limit its value at their sole discretion.
  13. Provided no objection is received, if you are a winner, your surname and county of residence will be made available by the Promoter at www.goldencoffeebag.percol.co.uk/winners one month after the close of the Promotion, for a period of 8 weeks. You can object to your surname or county of residence being published or request for the amount of information being published to be reduced by emailing the Promoter at hello@percol.co.uk. Without prejudice, the Promoter will provide this information to the Advertising Standards Authority on reasonable request.
  14. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for other form of compensation. If for any reason any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute another prize for it, of equal or greater value.
  15. The Promoter is not liable for any Prizes once distributed/dispatched to a winner and the Promoter will not be responsible for any Prizes not received, broken or lost in transit.
  16. The Promoter, will not be liable for any failure to comply with its obligations caused by (but not limited to) global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God or any other circumstances beyond the control of the Promoter.
  17. An entry must be made directly by the individual entering the Promotion. Incomplete or illegible claims together with claims which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will be not be considered.
  18. In the event that the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures,  or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions and to cancel, modify or suspend the Promotion or invalidate any affected entries.
  19. No responsibility can be taken for entries or winning claims that are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the web page.
  20. The Promoter together with any associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a Prize, except for any liability which cannot be excluded by law.  Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
  21. Should an act, omission, event or circumstance occur which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms & Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligations.
  22. The Promoter may refuse to award a Prize in the event of any entrant’s fraud, dishonesty, breach or non-entitlement under these Terms & Conditions or seek recovery of its value if the Prizes have been awarded.
  23. Any and all personal data supplied for the running of this Promotion will be used solely for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter and will not be disclosed to a third party for any other purpose unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: http://www.percol.co.uk/privacy-policy/
  24. If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.
  25. By entering this Promotion, you will be deemed to have agreed to be bound by these Terms & Conditions.
  26. In the event of a discrepancy between these Terms & Conditions and the details in any promotional material, the details in the Terms & Conditions will prevail.
  27. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: Löfbergs Limited, Unit 4, Fika House, Horton Ind Park, Horton Road, West Drayton, UB7 8JD.


© Copyright PromoVeritas Ltd 2020. All rights reserved.

  1. This document has been created for a specific promotion.  If used for a different promotion it could result in terms that are not fit for purpose.
  2. Unauthorised copying of this document in whole or in part will constitute an infringement of copyright.
  3. Changes made to these Terms & Conditions will not be legally valid unless agreed in writing by PromoVeritas.  It is the responsibility of the Client to inform PromoVeritas of any such changes, as this may affect the legality, operation and delivery of the Promotion.

PromoVeritas Ltd
Shaping and implementing promotions globally
Monument House, 215 Marsh Road, London HA5 5NE UK
T:+44 (0)20 3325 6000E:info@promoveritas.comW:promoveritas.com
Registered in England at the above address No. 04437132

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